Privacy Policy
How we collect, use, store, and protect personal data.
Last updated: 03 February 2026
This Privacy Policy explains how Solvest Ltd ("Company", "we", "us", or "our") collects, uses, stores, and protects personal data when you visit our website or use our services.
We are committed to protecting your privacy and complying with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the laws of the Republic of Cyprus.
1. Data Controller
The data controller responsible for your personal data is:
Solvest Ltd
Registered Brand: Smart Living Cyprus
Registered in the Republic of Cyprus
Registered Office: Nikis 3, 8201 Geroskipou, Cyprus
Registration Number: ΗΕ 478459
VAT Number: 60197093N
Email: info@smartlivingcyprus.com
2. Personal Data We Collect
We may collect and process the following categories of personal data:
2.1 Information You Provide
- Full name
- Email address
- Phone number
- Postal address
- Project location details
- Information submitted through contact forms, inquiries, or quotations
2.2 Automatically Collected Data
- IP address
- Browser type and version
- Device information
- Pages visited and interaction data
- Date and time of access
2.3 Contractual and Service Data
- Quotation and invoice information
- Installation details
- Support and maintenance records
- Communication history
3. Purposes of Processing
We process personal data for the following purposes:
- To respond to inquiries and provide quotations
- To sell, install, and maintain smart home systems
- To perform and manage contracts
- To provide customer support and technical assistance
- To improve our Website and services
- To comply with legal and regulatory obligations
- To send service-related communications
We do not sell personal data to third parties.
4. Legal Bases for Processing
Under GDPR, we rely on the following legal bases:
- Contractual necessity – to perform a contract or take steps prior to entering a contract
- Legal obligation – to comply with applicable laws
- Legitimate interests – to operate and improve our business and services
- Consent – where explicitly required (e.g., marketing communications, cookies)
5. Data Sharing and Disclosure
We may share personal data with:
- Trusted subcontractors and installation partners
- Technology and software providers
- Payment processors and professional advisors
- Public authorities where legally required
All third parties are contractually obligated to protect personal data and use it only for agreed purposes.
6. International Data Transfers
Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including:
- EU Standard Contractual Clauses (SCCs)
- Transfers to countries with adequacy decisions
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, including:
- Contractual and accounting obligations
- Legal and regulatory requirements
Retention periods may vary depending on the type of data and applicable laws.
8. Data Security
We implement appropriate technical and organizational measures to protect personal data, including:
- Secure servers and encrypted communications
- Access control and authentication procedures
- Regular system monitoring and updates
However, no system is completely secure, and we cannot guarantee absolute security.
9. Your Rights Under GDPR
You have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
Requests can be submitted by contacting us at the details provided below.
10. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance Website functionality and user experience.
For detailed information, please refer to our Cookie Policy.
11. Marketing Communications
We may send marketing communications only where permitted by law or with your consent. You may opt out at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
12. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
13. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last updated" date.
14. Complaints
If you believe your data protection rights have been violated, you have the right to lodge a complaint with:
Office of the Commissioner for Personal Data Protection (Cyprus)
15. Contact Us
If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us:
Email: info@smartlivingcyprus.com
Phone: +35796700566
By using this Website, you acknowledge that you have read and understood this Privacy Policy.